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Terms and Conditions
Please Take The Time To Read these Terms And Conditions Carefully Before You Place An Order For Any Of Our Goods
Terms and Conditions of Sale of Inspire Creations – 2 Deben Close, Newport Pagnell, Buckinghamshire, MK16 9DU. Your statutory rights are not affected by the contents of this statement. These Terms and Conditions of Sale cover the supply of ‘all products’ supplied by Inspire Creations including products that may be sold in the future.
The price of each item is inclusive of Value Added Tax if applicable. The Customer will have to pay a delivery charge unless they qualify for free delivery. The amount of the delivery charge depends on the method of delivery and the delivery address The Customer specifies in The Order. Inspire Creations makes every effort to ensure delivery is met in accordance with the timescale, however Inspire Creations does not accept any liability for the late delivery of products. .
Basis of The Sale
Inspire Creations will sell the customer products as per the order provided by the customer unless items are out of stock. Where the items are out of stock the customer will be notified and can either wait for the stock to be despatched or cancel their order. An order shall be deemed to have been accepted where the Company has deducted payment for The the goods.
The Selling Price
The selling price of The Goods shall be The Company's displayed price at the date of acceptance of the Order. For EU customers the price is inclusive of any applicable value added tax ('VAT'). For orders for delivery outside the EU, the price displayed on the website is the price you pay regardless of VAT status. We do not discount International orders outside of the EU zone to assist with the additional administrative cost of dealing with such orders. The Company reserves the right, to increase the displayed price of the Goods from time to time reflecting any increased cost to the Company.
Product Specification & Image
The Product description and specification as displayed on the Web Site is only approximate and The Company reserves the right to make any alterations which does not materially affect the quality or performance of those products. Product image is for illustrative purposes only. Inspire Creations reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable statutory or EC requirements.
Payment
The Customer warrants that the information contained in The Order is true and accurate; payment for The Goods shall be by cash, cheque, money order, bank order or by Customer's Credit Card payment.
Where payment is by Customer's Credit Card, the customer warrants that the information provided is true and accurate and that he or she is duly authorised to provide such information and allow the deduction of a payment from the Customer's Credit Card. On presentation of Customer's Credit Card information The Customer duly authorises The Company to perform validation checks and authorisation with the card issuer, if authorisation is declined, The Company will not accept any liability for delays or non-delivery. The Customer duly authorises The Company to make the deduction of a payment from the Customer's Credit Card in accordance with the value of The Order.
Delivery of The Goods
Delivery of The Goods shall be made directly to the address provided by The Customer on The Order. Every effort will be made by The Company to ensure that The Goods are delivered within the specified time, however any dates quoted for delivery of The Goods are approximate only and the Company shall not be liable for any delay in delivery of the Goods howsoever caused, not withstanding this The Goods may delivered in advance of the quoted delivery date. Where The Customer does not take delivery of the Goods or does not supply adequate delivery information The Company may cancel The Order and retain The Goods. In this event, The Company will refund The Customer for the price of The Goods but The Customer will be liable to pay any delivery charges.
Where there are any problems with delivery in respect of The Goods ordered, The Customer must notify The Company, in writing, within 21 days after the delivery date. The Company will not be liable for any loss or damage if the Customer fails to do this. Where the delivery does not arrive as expected The Customer must inform The Company within 21 days from the date of the shipment email. The Company will not be held responsible for any items not received if The Customer fails to let The Company know within this 21 day timescale. The Company will not be liable if The Customer has entered incorrect email contact details when registering with The Company.
Liability
Where The Customer has notified The Company as to a problem with The Goods, The Company will (at The Customer’s option) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to The Customer the amount paid by The Customer for the goods in question.
The Company will not be liable to The Customer for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to The Goods and The Company shall have no liability to pay any money to The Customer by way of compensation other than a refund equal to the price of The Goods. As described on the website where The Customer has selected ‘'International' this is an uninsured service and The Customer takes the responsibility of the parcel going astray during post. The Company will only accept liability for goods where the customer has paid for ‘International Insured’ or a courier service is selected.
Liability of inspire creations shall in no circumstance exceed the original value of the price charged for the goods. Inspire Creations cannot accept liability for injury or negative consequence of using the products it sells. Furthermore, Inspire Creations cannot accept liability for misuse of the packaging.
Errors and Omissions
Any printing or typographical errors or omissions in any sales literature, quotations, price lists, acceptance of offers, invoices or other document or information shall be subject to correction, and such errors or omissions will not provide liability to The Company. The Company has made every effort to ensure that the information contained within the Web Site is accurate. However, The Company makes no representation and gives no warranty of any kind in respect of this information.
Right of Withdrawal
You may withdraw from your order by giving notice of cancellation within 21 days starting the day after delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form. If you are withdrawing because of any problem with the goods, please notify us of the problem at the time of cancellation. In some special cases you do not have the right to withdraw, these include: Goods made to your personal specifications, earrings or body jewellery (for hygiene reasons),
On cancellation for whatever reason, you must return the goods to us at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier. Please note: You have a duty of care for the goods during this cancellation period. It is advisable to obtain a certificate of posting from the Post Office as Inspire Creations cannot be held responsible for any returned items not arriving here safely. The right of withdrawal does not affect any of the Customer's statutory rights.
The Company shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
General
Customers accessing this site from locations other than the United Kingdom are responsible for compliance with their own local laws, and to what extent their local laws are applicable to their purchase. When ordering goods for delivery overseas The Customer may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by The Customer; we have no control over these charges and cannot predict what they may be.
Inspire Creations cannot guarantee The Customer’s uninterrupted access to this Web Site, and will not accept any liability for any loss or damage arising from problems with access.
Copyright, Trademarks, Brand names etc.
The Concept, ideas, images, and format of the subject matter projected on the Web Site are the intellectual property of and © copyright of Inspire Creations. Any inquiries on the use of its features should be directed to emmabeaney@inspirecreations.org.uk. Viewing, printing and downloading from our Web Site is permitted for personal use only and not for any commercial purposes or re-publication. Any other use of information or materials on this Web Site is strictly forbidden without prior written consent by Inspire Creations.
Inspire Creations does not give permission for use by The Customer, or other person, other than the respective holders, of any brand names, trademarks, copyrights, product names and trade names used within this Web Site. Any such use, other than by the respective holders may constitute an infringement of the holder’s rights.
You can contact us:
By email: - info@inspirecreations.org
Or by post to: - Inspire Creations, 2 Deben Close, Newport Pagnell, Buckinghamshire, MK16 9DU
By Fax +44 (0) 1908 217 025
By Telephone 0044 (0) 1098 217 025
Inspire Creations reserves the right, at its discretion, to modify the content of these terms and may change, add or remove parts at any time. The Customer is advised to periodically re-read the terms to check for changes.
Other Information Privacy Policy, Refunds and Exchanges
Regards,
Inspire Creations Team
*Inspire Creation is part of the Inspire Group.
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